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11 Retail Resume Examples - Here's What Works In 2023

Now that we’ve seen how essential the retail industry is, retail workers have never been so in demand. if you’re new to retail or looking for your next position, this guide has you covered with everything you need to know to write an effective resume, including sample templates for you to use..

Hiring Manager for Retail Roles

Retail is a demanding and fast-paced industry. If you’re starting out in retail — or looking to move up the chain — you’ll need communication skills, great customer service, and the ability to solve problems on the fly. For those serious about the business, employers are also looking for people with business acumen, cultural awareness, and strong numeracy skills. While many retail jobs are part-time, there’s also an ongoing need for professional, full-time retail workers. You don’t need a specific background or experience to work in retail — soft skills, a good work ethic, and a professional, can-do attitude will get you a long way, especially in entry-level positions. In 2023 and beyond, look out for a growing shift toward online retail and eCommerce as well as emerging trends like machine learning, personalized shopping experiences, and influencer marketing. Technical skills, sales, marketing, and social media savvy will all land you ahead of the curve when it comes to retail positions in the near future.

Retail Resume Templates

Jump to a template:

  • Retail Associate
  • Retail Manager
  • Retail Salesperson / Retail Salesman
  • Retail Sales Manager
  • Retail Pharmacist
  • Store Manager

Jump to a resource:

  • Keywords for Retail Resumes
  • Action Verbs to Use
  • Writing a Resume Summary
  • Related Sales Resumes
  • Similar Careers to a Retail
  • Retail CV Examples

Template 1 of 11: Retail Associate Resume Example

Retail associates work in a variety of industries and environments. Typically, they are responsible for the management, sales, and day-to-day operations of a retail store. The retail associate has many tasks they will be responsible for on the average day, including interacting with customers, processing sales, organizing and cataloging inventory, cash and transaction management, upselling, store KPI monitoring and reporting, and more. A retail associate is a great entry-level opportunity for someone with the right skills. To be considered for this role, typically a high school diploma is required, but an associates degree can help you land this role with more ease. Hiring managers will look for someone with previous customer-facing experience, such as prior roles held as a clerk, store officer, or customer support representative. Ideal candidates for this role have superb customer service skills, strong organizational skills, and no issue multi-tasking.

A resume for a retail associate with a degree in business administration and experience as a cashier.

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Tips to help you write your Retail Associate resume in 2023

   highlight your ability to connect with customers.

The retail associate is the face of the store and brand. For this reason, it’s important to show what a positive impact you can make on the store’s image. Your resume should highlight any experience you have creating a valuable customer experience, or any customer satisfaction ratings you personally helped improve at prior jobs.

Highlight your ability to connect with customers - Retail Associate Resume

   Showcase your experience using POS software and systems

Most retail stores use point of sale (POS) systems to complete sales and track revenue. It’s important that you understand how to operate a POS system to land this job. Any specific retail software or POS system(s) you are proficient in should be clearly outlined on your resume in the skills section.

Showcase your experience using POS software and systems - Retail Associate Resume

Skills you can include on your Retail Associate resume

Template 2 of 11: retail associate resume example.

Retail associates are front-line sales assistants and the face of any retail store. As a retail associate, you’ll be working with customers as well as processing payments, cleaning, and handling stock. In many stores, you may be responsible for upselling and meeting sales goals, so make sure your resume highlights your soft skills as well as any previous sales or customer service experience.

Retail sales associate resume example template using a resume title and relevant keywords

   Title of resume contains retail keywords

Using the exact title of the job you’re applying for is an easy way to tailor your resume and get past ATS — particularly if you don’t have a lot of experience in a similar role. You can often find similar roles listed under different titles, like Retail Associate, Sales Associate, and Cashier, so make sure to include those keywords somewhere on your resume.

Title of resume contains retail keywords - Retail Associate Resume

   Other projects and qualifications

Listing volunteer work, projects, and short courses is a great way to bulk up your resume — as long as they’re relevant! This is especially true for students and recent graduates, who might not otherwise have a lot of traditional work experience. But don’t just stuff your resume — stick to particularly prestigious awards and qualifications you’re likely to need on the job.

Other projects and qualifications - Retail Associate Resume

Template 3 of 11: Retail Manager Resume Example

As a retail manager, you’ll be responsible for the day-to-day running of a store — think balancing a budget, scheduling shifts, setting sales targets, and motivating a team. There are multiple routes to becoming a retail manager, including working your way up the ladder as a sales associate, transitioning from a management role in a different sector, or pursuing a degree in business or another field relevant to your industry.

Retail manager resume example template showing career growth through job titles and strong action verbs

Tips to help you write your Retail Manager resume in 2023

   shows growth in promotions through retail positions.

When hiring for a management position, recruiters want to see leadership and ambition, which often means steady career progression. If you’ve been promoted to a higher position, simply list both titles under the same company heading. Even without a title bump, you can show growth by listing increased responsibilities in your bullet point achievements.

Shows growth in promotions through retail positions - Retail Manager Resume

   Bullet points feature strong action verbs which stress leadership skills

Leadership is a soft skill, which means you can’t simply list it in your skills section and move on. Instead, demonstrate it by leading with strong action verbs like “managed,” “directed,” and “oversaw.” Including clear metrics, like the size of the team you led, makes your achievements easy for a hiring manager to understand at a glance.

Bullet points feature strong action verbs which stress leadership skills - Retail Manager Resume

Skills you can include on your Retail Manager resume

Template 4 of 11: retail salesperson / retail salesman resume example.

Retail salespeople need a big dose of people skills alongside an awareness of sales and marketing strategies, business trends, and basic software and point of sale (POS) hardware. Retail salespeople need to demonstrate their ability to make a sale and may even work on commission, so make sure to emphasize the times you exceeded sales goals or provided excellent customer service.

Retail salesperson resume example template showcasing relevant skills and metrics

Tips to help you write your Retail Salesperson / Retail Salesman resume in 2023

   numbers and metrics relevant to the retail job title.

When it comes to sales, numbers are key. In other words, quantify your achievements! “Exceeded sales goals” sounds okay, but “exceeded commission goals each week by at least 15%” makes the scope of your accomplishment much clearer. If you have numbers for the amount of revenue you generated, sales you processed, or promotions you upsold — use them.

Numbers and metrics relevant to the retail job title - Retail Salesperson / Retail Salesman Resume

   Good use of skills section to stress retail and client-facing skills

A longer list of skills isn’t always more impressive. Keep your skills section easy for hiring managers to digest by listing only the most relevant hard skills you possess. For retail sales, this means things like POS and operating systems and data entry software. Soft skills, like communication and customer service, should go in your bullet points where you can quantify them.

Good use of skills section to stress retail and client-facing skills - Retail Salesperson / Retail Salesman Resume

Skills you can include on your Retail Salesperson / Retail Salesman resume

Template 5 of 11: retail sales manager resume example.

A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.

A resume for a retail sales manager with a bachelor's degree and prior experience as a sales support manager.

Tips to help you write your Retail Sales Manager resume in 2023

   showcase your prior experience training and managing junior employees.

To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.

Showcase your prior experience training and managing junior employees - Retail Sales Manager Resume

   Highlight any experience you have interpreting sales data

Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.

Highlight any experience you have interpreting sales data - Retail Sales Manager Resume

Skills you can include on your Retail Sales Manager resume

Template 6 of 11: retail sales manager resume example.

If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.

A resume for a retail sales manager with a bachelor's degree in business management and prior experience as a general manager of sales.

   Detail any prior experience improving a sales team’s productivity or morale

Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.

Detail any prior experience improving a sales team’s productivity or morale - Retail Sales Manager Resume

   Demonstrate your ability to implement sales strategies and incentives

As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.

Demonstrate your ability to implement sales strategies and incentives - Retail Sales Manager Resume

Template 7 of 11: Retail Sales Manager Resume Example

Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.

Retail sales managers should aim to show their ability to meet the needs of both customers and their employees, along with providing basic sales management accomplishments such as improving sales or reducing shrinkage.

   Emphasis on customer relationships

Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.

Emphasis on customer relationships - Retail Sales Manager Resume

   Interpersonal skills are indicated through achievements

While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.

Interpersonal skills are indicated through achievements - Retail Sales Manager Resume

Template 8 of 11: Retail Sales Manager Resume Example

Retail sales managers should aim to show their ability to meet the needs of both customers and their employees, along with providing basic sales management accomplishments such as improving sales or reducing shrinkage.

Template 9 of 11: Retail Pharmacist Resume Example

A retail pharmacist is someone who approves, fills, and manages prescriptions. They may work at a privately owned pharmacy or for a corporate chain pharmacy. These professionals are responsible for receiving incoming scripts, filling them, ensuring medication is up to code, educating patients on their medication, and more. To land this role, you will need a relevant educational background. A degree in pharmacology or biology is most desirable. Moreover, you will need adequate internship experience and/or certifications to become a retail pharmacist. Apart from looking for the right education and technical skills, hiring managers will also be looking for someone who has customer-facing experience and strong organizational skills.

A resume for a retail pharmacist with a degree in pharmacy and experience as a drug safety associate.

Tips to help you write your Retail Pharmacist resume in 2023

   research the qualifications needed to become a retail pharmacist in your region.

Different states will have differing requirements to become a retail pharmacist. Some states may require a high education degree or particular licensing. It’s important to research your state's educational requirements to become a retail pharmacist and ensure you meet the necessary qualifications.

Research the qualifications needed to become a retail pharmacist in your region - Retail Pharmacist Resume

   Highlight your knowledge of drug safety

Retail pharmacists have the important responsibility of informing the public about the drugs they are prescribed. On your resume, you should highlight your ability to identify drugs with potential for abuse or misuse and highlight any experience you have effectively explaining complex pharmaceutical topics to an array of audiences.

Highlight your knowledge of drug safety - Retail Pharmacist Resume

Skills you can include on your Retail Pharmacist resume

Template 10 of 11: retail pharmacist resume example.

Retail pharmacists work in a retail environment, rather than in a hospital or healthcare setting. As a retail pharmacist, you’ll be responsible for dispensing prescriptions, counselling patients and providing advice on health and medication, and managing your store. This might include managing other staff, monitoring inventory, and ensuring compliance with safety regulations, which means your resume needs to emphasize both hard and soft skills.

Retail pharmacist resume example template using a resume summary to highlight accomplishments

   Focused on retail pharmacy

When applying for a specialized position like pharmacy, it’s best to include only your most relevant experience on your resume. If you don’t have a long work history, it’s okay to include more general retail experience, but ideally, you should focus on your experience as a pharmacist or pharmacy technician. If your degree is more relevant than your experience, list your education first.

Focused on retail pharmacy - Retail Pharmacist Resume

   Use a resume summary if appropriate

A resume summary isn’t just helpful for career changers — it can quickly contextualize your experience and highlight your top achievements. In your resume summary, include one or two of your most impressive accomplishments as well as a quick overview of the size of any teams you’ve led or the environments in which you’ve previously worked.

Use a resume summary if appropriate - Retail Pharmacist Resume

Template 11 of 11: Store Manager Resume Example

As a Store Manager, you're the backbone of a retail outlet - the linchpin holding everything together. From managing inventory to mentoring employees, your role is cross-functional and dynamic. Recently, companies are seeking store managers who are not just operations-savvy but also familiar with digital tools for inventory management and sales analytics. So, when you're crafting your resume, it's crucial that you not only highlight your past achievements but also illustrate your adaptability and potential for growth. More than just experience, your ability to lead and motivate a team towards meeting sales targets is highly valued. Include specifics about your leadership approach and the results it has yielded. Consider this a narrative of your professional journey; it's about your adaptability, leadership, and your command over retail fundamentals.

A concise and focused resume showcasing a Store Manager's digital literacy and team leadership achievements.

Tips to help you write your Store Manager resume in 2023

   showcase digital literacy.

In the modern retail space, digital tools are increasingly important. Add a section about your familiarity with inventory management software, POS systems, and other retail-specific digital tools. Show your willingness to learn and adapt to technological advances.

   Emphasize on leadership and team management

As a Store Manager, you're responsible for the team’s performance. Highlight instances where you've successfully managed a team, resolved conflicts, or improved staff performance. Metrics showing improved team performance under your leadership can make your resume stand out.

Emphasize on leadership and team management - Store Manager Resume

Skills you can include on your Store Manager resume

Action verbs for retail resumes, skills for retail resumes.

The skills you’ll want to list on your resume will depend on what type of retail you’re applying for — an experienced retail manager, for example, will need a very different skill set from an entry-level retail associate. In general, though, most retail jobs will call for a lot of soft skills — things like communication, problem solving, and customer service — that don’t belong on a skills list. Instead, highlight these skills through your bullet points, including metrics where you can to make the achievement more objective. You can list hard skills in the same way, or in a separate skills section. When it comes to hard skills, you’ll want to figure out which ones hiring managers are likely to be scanning for. Our list of top resume skills and keywords has analyzed over one million job descriptions to pull out the most relevant keywords recruiters and ATS are looking for.

  • Store Management
  • Merchandising
  • Visual Merchandising
  • Sales Management
  • Retail Sales
  • Marketing Strategy

Customer Service

  • Inventory Management
  • Business Planning
  • Trend Analysis
  • Business Development
  • Customer Relationship Management (CRM)
  • Business Strategy
  • Sales Operations

Skills Word Cloud For Retail Resumes

This word cloud highlights the important keywords that appear on Retail job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Retail Skills and Keywords to Include On Your Resume

How to use these skills?

Action verbs for retail resumes.

Every retail position is public-facing to some degree, which means you should emphasize your ability to communicate, influence, and work as part of a team. If you want to highlight your business finesse, choose action verbs like Influenced, Promoted, and Recommended. If you’re aiming for a leadership position, action verbs like Motivated and Trained are ideal. For more ideas, check out our comprehensive list of resume action verbs . Leading with action verbs means your resume is focused on accomplishments, not duties — hiring managers are far more interested in knowing how many customers you successfully upsold than what areas of the store you cleaned. Remember that, at its core, retail is sales-oriented, which means that numbers are your friend. The more detailed you can be when listing your achievements, the more likely it is that your resume will wind up on the “yes” pile.

  • Recommended

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

How To Write a Resume Summary for a Retail Resume

If you're a senior-level employee, or you're changing careers to become a Retail, it's useful to add a paragraph at the top of your resume highlighting your most impressive accomplishments. This is called a resume summary. Here's an example of a summary that can be used on a Retail resume.
A resume summary is a totally optional section, and in most cases, it's better to leave it out of your resume than include it. For example, if you're a student or mid-level hire, you should not include a summary, and instead use the space to add to your work experience.

How to write a resume summary if you are applying for a Retail resume

To learn how to write an effective resume summary for your Retail resume, or figure out if you need one, please read Retail Resume Summary Examples , or Retail Resume Objective Examples .

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Regional Sales Manager resume featuring leadership and sales achievements.

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Retail Resume Guide

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  • Sales Leader Resume Guide
  • VP Sales Resume Guide
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  • Retail Associate Resume Example
  • Retail Manager Resume Example
  • Retail Salesperson / Retail Salesman Resume Example
  • Retail Sales Manager Resume Example
  • Retail Pharmacist Resume Example
  • Store Manager Resume Example
  • Skills and Keywords to Add
  • All Resume Examples
  • Retail Cover Letter
  • Retail Interview Guide
  • Explore Alternative and Similar Careers

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Retail Cover Letter Examples

A great retail cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following retail cover letter example can give you some ideas on how to write your own letter.

Retail Resume Example

Cover Letter Example

Kimoria Bunyan

(514) 252-6990

[email protected]

August 17, 2022

Dear Hiring Manager,

I am writing in regards to the open Retail position at Walmart. I am confident that I have the required skills and qualifications for the role, and would be a valuable asset to your team. With over three years of experience working in retail, I have developed excellent customer service and organizational skills. I am able to work independently and as part of a team, and am always willing to go the extra mile to ensure that customers are satisfied. I am available to work flexible hours, including evenings and weekends.

I have worked in retail for over five years, and during that time I have gained a vast array of skills. I am able to handle difficult customer service inquiries and complaints with ease, as well as managing inventory levels and keeping the store organized. My experience has taught me how to work efficiently under pressure, which is a valuable skill in any fast-paced environment. On top of all this, I am also knowledgeable about Target's policies and procedures, so I can be an asset to my team when it comes to training new employees or answering questions.

I have worked in retail for several years and have gained a wealth of experience in customer service, sales, and merchandising. I am extremely organized and efficient, able to manage multiple tasks simultaneously while maintaining a high level of accuracy. I possess excellent communication skills and enjoy working with people; I am always willing to go the extra mile to ensure that our customers are satisfied. My extensive knowledge of products and trends has allowed me to provide expert recommendations that result in increased sales.

Thank you for considering me for the Retail position at Walmart. I am excited about the opportunity to become a part of such a large and successful company. I believe that my experience in customer service, as well as my ability to work independently, would make me an asset to your team. I appreciate your time and consideration, and look forward to hearing from you soon.

Related Cover Letter Examples

Retail Cover Letter Example

Cover Letter Examples

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Starting your retail cover letter should be engaging and tailored to the specific role and company you're applying to. Begin by addressing the hiring manager directly if their name is available. If not, "Dear Hiring Manager" is a suitable alternative. Then, introduce yourself and state the position you're applying for. Follow this by expressing your enthusiasm for the role and the company. For example, "I am excited to apply for the Sales Associate position at XYZ Retail. With my 5 years of experience in customer service and a passion for fashion, I believe I could make a significant contribution to your team." This shows you've done your research and are genuinely interested in the company. It's also a good idea to mention a key achievement that makes you stand out as a candidate.

The best way for retailers to end a cover letter is by expressing enthusiasm for the opportunity, reiterating the value they can bring to the company, and inviting further discussion. A strong closing might be: "I am excited about the possibility of bringing my unique skills and experiences to your team and am confident that I can help drive your company's success. I look forward to the opportunity to discuss my application further." This ending shows eagerness, confidence, and proactivity, which are all qualities retailers value. Always remember to thank the reader for their time and consideration, and end with a professional closing like "Sincerely" or "Best regards," followed by your name.

In a retail cover letter, you should include the following: 1. Contact Information: At the top of your cover letter, include your full name, address, phone number, and email address. If you have a LinkedIn profile or professional website, include those links as well. 2. Salutation: Address the hiring manager by name if you know it. If not, use a general greeting like "Dear Hiring Manager." 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention how you heard about the job opening. 4. Relevant Experience: Highlight your past retail experience, if any. Discuss specific roles you've held, responsibilities you've managed, and achievements you've accomplished. Use quantifiable results wherever possible, such as "increased sales by 20%" or "improved customer satisfaction by 30%." 5. Skills: Highlight the skills that make you a strong candidate for a retail position. These might include customer service, communication, problem-solving, or sales skills. If the job description mentions specific skills, be sure to include those in your cover letter. 6. Enthusiasm for the Company: Show that you're not just interested in any retail job, but specifically this job at this company. Do some research on the company and mention what you admire about it and why you'd be excited to work there. 7. Closing: In your closing paragraph, express your interest in discussing your qualifications further in an interview. Thank the hiring manager for considering your application. 8. Signature: End with a professional closing like "Sincerely" or "Best regards," followed by your name. Remember, your cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experience and skills, and to show your enthusiasm for the job and the company.

Related Cover Letters for Retail

Retail associate cover letter.

retail associate cover letter

Retail Cashier Cover Letter

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Retail Customer Service Cover Letter

retail customer service cover letter

Retail Supervisor Cover Letter

retail supervisor cover letter

Customer Service Representative Cover Letter

customer service representative cover letter

Customer Service Manager Cover Letter

customer service manager cover letter

Customer Service Specialist Cover Letter

customer service specialist cover letter

Customer Support Specialist Cover Letter

customer support specialist cover letter

Related Resumes for Retail

Retail associate resume example.

retail resume

Retail Cashier Resume Example

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Customer service representative resume example, customer service manager resume example, customer service specialist resume example, customer support specialist resume example, try our ai-powered resume builder.

retail cover letter

3 Retail Worker Resume Examples Proven to Work in 2023

Stephen Greet

Retail Worker Resume

Professional retail worker resume, formal retail worker resume.

  • Retail Worker Resume Writing 101

As a retail worker, you juggle customer service, handling transactions, and keeping tabs on the inventory. From finding your way around various point-of-sale (POS) systems to hitting all of your sales targets, you navigate the busy world of retail with great success.

When it comes to retail positions, the competition can sometimes be fierce. Fortunately, we know exactly what it takes to write an impressive job application and which resume templates will work best!

We’ve worked with thousands of retail employees to help them advance in their careers. Check out our retail worker resume examples to land a new job!

or download as PDF

Retail worker resume example with 5+ years experience

Related resume examples

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What Matters Most: Your Customer Service Skills & Retail Experience

Your resume skills and work experience

Dealing with customers takes a lot more skill than many people realize. You need to be flexible, keep a smile on your face, and be quick on your feet to answer each and every query. 

However, working in retail entails even more than just customer interactions. You’ll often be expected to learn all about the products in your store, perfect some sales techniques, and even process returns.

In this section of your resume, dive deep into what makes you a fantastic retail worker. Throw terms like “hardworking” out of the window. Instead, include some key skills from the job description and a few more abilities that are specific to your role.

9 most popular retail worker skills

  • Customer Engagement
  • Inventory Management
  • Shopify POS
  • Loss Prevention

Sample retail worker work experience bullet points

In the world of retail, few jobs have as much of an impact on customer satisfaction as yours does. You’re always there to help people along, process transactions, offer product advice, and, if worse comes to worst, handle potential complaints. In short, you’re the face of your store, and that gives you some serious bragging rights.

Since your job has such a major impact on the store’s success, build your work experience bullet points around that fact. Focus on achievements and not your daily tasks, and throw in some metrics to drive the point home.

For instance, instead of saying that you “stocked the shelves,” you could say that you “assisted in designing and setting up 5+ promotional displays monthly, driving a 14% increase in feature product sales.”

Here’s how you can do it in your resume:

  • Surpassed all quarterly KPI goals for 2020 by clocking a 57% cross-sell rate
  • Executed a sales promotion on Retail  Pro, achieving 701 weekly new repeat clients
  • Processed an average of 190+ transactions daily using Square POS, maintaining perfect accuracy in cash handling
  • Managed inventory using Shopify, reducing waste by 39% and stock discrepancies by 17%

Top 5 Tips for Your Retail Worker Resume

  • Everything else can be taught, but great people skills must come from you, so emphasize them in your resume. Talk about customer satisfaction ratings, conflict de-escalation, and customer retention to prove you’re a pro at your job.
  • Retail roles often receive hundreds of resumes. To make yours stand out, make sure it’s perfectly adjusted to surpass applicant tracking systems (ATS). Read the job description carefully and include relevant skills like display setup or security protocols.
  • If this is one of your first jobs and you don’t have much relevant experience, don’t worry—simply emphasize your interest in the role. You can do this by adding a career objective to your resume. Fill it out with some relevant skills, and always mention the company by name.
  • Accuracy is crucial in retail, be it cash handling or inventory management. Highlight your dedication to this in your resume by discussing transaction processing, handling returns, and closing the store at the end of the day with fully accurate financial reports.
  • Working in retail means working in a team. Instead of adding “teamwork” to your list of skills, emphasize your collaborative efforts through your work experience . Discuss training junior colleagues, working as a shift leader, or attending extra workshops.

Again, you can recycle themes but all questions need to be written custom for each guide. Should be highly specific to the profession.

We highly recommend preparing a cover letter for a retail role . It shows that you’re willing to go the extra mile and lets you talk about your achievements at greater length, whether cross-selling or winning employee of the month.

That depends on your work experience . If you have extensive background in retail, it’s best to focus on that. If not, include any and all jobs that show you’re familiar with working with people, inventory, data, and physical labor.

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Retail Sales Associate Cover Letter Sample

Increase your chances of scoring a job & find inspiration for your cover letter with this expertly drafted Retail Sales Associate cover letter sample. Copy-paste this cover letter example for free or try to redesign it using our professional cover letter maker.

Milan Šaržík — Certified Professional Résumé Writer

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Retail Sales Associate Cover Letter Sample (Full Text Version)

Pavlovna Sergeyeva

Dear Recruiting Manager,

I was excited to discover that you are seeking to fulfill the Retail Sales Associate position at QVaw, Inc. on Indeed.com. I believe that my career history makes me a perfect candidate for the role.

Currently, I am a Retail Sales Associate at Hanesbrands, Inc. There, I am mainly responsible for assisting browsing customers with product selections and purchases, answering the phone, responding to emails, handling complaints, and resolving any customer issues. Additionally, I build and maintain professional relationships with customers and business partners, represent the company at various trade shows, and I am in charge of multiple daily office duties. This tremendous experience has allowed me to become an effective team player and helped me acquire exceptional time management skills which I believe would be a great contribution to your company.

Just a handful of my achievements include:

  • Increasing client satisfaction with provided services from 85% to 98%
  • Won the Employee of the Month Award twice for constantly executing perfect work

In addition to being a native Russian speaker fluent in English, I am a reliable individual with the important ability to finish all assigned tasks within budget and schedule.

I am very attracted to this job opportunity as you are a company committed to improving people's lives through high-quality products and services. This is very important to me as I continue my career journey in sales.

Please find attached my resume for your review. Thank you for your time and consideration. I look forward to speaking with you in the near future.

Yours sincerely,

Milan Šaržík — Certified Professional Résumé Writer

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

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COMMENTS

  1. Retail Cover Letter (With Examples)

    A quality retail cover letter will introduce you to your potential employer, express your interest in working for the company and persuade your reader that you would be a good fit for the job. If you are interested in pursuing a career in retail, you will need to know how to write a successful resume and cover letter.

  2. Retail Sales Associate Cover Letter Example & Tips

    Follow these three tips to write a retail sales associate cover letter that boosts your chances of a callback: 1. Highlight your retail sales associate skills. As a sales associate, you ensure customers have a positive in-store experience and make sure you meet your sales targets. Because there are few formal requirements for the job, your soft ...

  3. Retail Cover Letter Examples & Expert tips [Free] · Resume.io

    At Resume.io, we have a library of 180+ cover letter examples to help you with the next part of the process. This retail cover letter writing guide, along with the corresponding retail cover letter example will: Explain the reasons why a cover letter is an essential tool for landing a retail position.

  4. Retail Cover Letter Examples & Templates for 2023

    Expert advice on how to sell yourself in a cover letter. A sample cover letter for retail you can fill-in-the blanks and send off within minutes. Save hours of work and get a cover letter like this. Pick a template, fill it in. Quick and easy. Choose from 18+ cover letter templates and download your cover letter now. Create your cover letter now.

  5. Retail Cover Letter Examples for 2023 (Any Experience Level)

    Here's what that looks like: P.S. I'd love the opportunity to sit down with you and go over how I can bring similar results (12% decrease in dead stock and shrinkage) to your store, as well. A P.S. (postscript) at the bottom of your supermarket or grocery store cover letter will draw the decision-maker's attention.

  6. Retail Sales Associate Cover Letter Example and Template for 2023

    How to write a retail sales associate cover letter. Here are six steps you can follow to write a cover letter for a retail sales associate position: 1. Research the company. Before preparing your application materials, it can be very helpful to research the company offering the position. It's often a good idea to explain your interest in the ...

  7. 11 Retail Resume Examples for 2023

    Template 10 of 11: Retail Pharmacist Resume Example. Retail pharmacists work in a retail environment, rather than in a hospital or healthcare setting. As a retail pharmacist, you'll be responsible for dispensing prescriptions, counselling patients and providing advice on health and medication, and managing your store.

  8. Sample Retail Cover Letter

    Sales cover letter. Manager cover letter. You likely want to know how much you'll earn in your retail position. Retail store managers typically earn between $31,011 and $68,625 per year, according to Monster's salary findings. Retail sales associates earn between $22,782 and $46,211, while retail merchandisers make $24,272 to $33,132.

  9. How To Write an Effective Retail Resume (With Examples)

    How to write a retail resume. Use these steps to help you write a retail resume that demonstrates your value as a candidate: 1. Provide contact information in the header. Typically, there's a header at the top of your document that hiring managers see first when scanning your resume. In the header, place your contact information, which includes ...

  10. Retail Assistant Cover Letter: Example and How-To Guide

    How to write a retail assistant cover letter. Follow these steps to showcase your credentials on a retail assistant cover letter: 1. Enter your personal information. The top left corner of the document includes personal details that identify you, resembling the contact information section of your resume. Enter your first and last name and your ...

  11. Retail Resume Examples + Skills & Experience for 2023

    This is how to write a professional resume job description: Start with your latest / current position and then list the previous ones in reverse-chronological order. Make sure each entry includes the job title, dates worked, and the company's name. Don't exceed 6 bullets when describing your duties and achievements.

  12. How to Write a Cover Letter for Retail: A Step-by-Step Guide

    Below we share a guide on how to structure your retail cover letter: 1. Include a greeting. You can begin your cover letter with a formal salutation or greeting. You can address the letter directly to the hiring manager. To find their name, check the job listing, the company's website or their social media. If you cannot find their name, then a ...

  13. Best Retail Cover Letter Examples in 2023

    Here's a sample professional cover letter to build from: Dear Mr. Smith, When I was first hired as a retail sales associate at my current job, I improved sales numbers in the jewelry area by 24% after only six weeks. I want to bring my product knowledge and drive to succeed to your salesperson position at Sales, Inc.

  14. Retail Cover Letter Example for 2023

    How to Write a Retail Cover Letter With This Example. The first step to turning any retail manager cover letter into your own is to write the cover letter heading. This is where you put your full name, contact information including your phone number, and social media links, including your LinkedIn profile. This is all information the recruiter ...

  15. Retail Resume Examples: Applying for a Retail Job

    The resume you write will depend on the job you're applying for. However, the list below is a good example of things you can include on any retail resume: full name. contact details (address, phone number, email) objective statement (brief statement introducing yourself) education and achievements. job experience (including dates) skills.

  16. Retail Cover Letter Examples & Templates [Free] · Resume.io

    This cover letter example is specifically designed for Retail positions in 2023. Take advantage of our sample sentences + expert guides to download the perfect cover letter in just minutes. 4.7. Edit This Cover Letter. Many people work in retail on a part-time basis while studying, or as a stop-gap between jobs.

  17. How To Write a Retail Cover Letter (With Examples)

    If you are attaching the cover letter to an email, or even sending it physically, add your contact and other details. 2. Greet the reader. Try to find out who the recruiter or hiring manager is and then address them by name at the start of the cover letter. Address them as "Mr" or "Ms", and avoid "Miss" or "Mrs".

  18. Professional Retail Cover Letter Examples for 2023

    View LiveCareer's expert Retail cover letter examples to get started! ... Resumes; Cover Letters; Builders. Resume. Create a professional-level resume with ease. 30+ dazzling design options! CV. Make a CV for free with 30+ professional designs and guided automation! Cover Letter. Answer a few questions about yourself and it makes a cover letter ...

  19. 4+ Retail Cover Letter Examples (with In-Depth Guidance)

    4 Retail Cover Letter Examples. Retail professionals excel at creating an inviting atmosphere that encourages customers to explore and make purchases, all while providing exceptional service. Similarly, your cover letter is your chance to create an engaging narrative that invites recruiters to delve into your professional journey, showcasing ...

  20. Retail Cover Letter Samples and Templates

    Cover Letter Sample. Kimoria Bunyan. (514) 252-6990. [email protected]. August 17, 2022. Dear Hiring Manager, I am writing in regards to the open Retail position at Walmart. I am confident that I have the required skills and qualifications for the role, and would be a valuable asset to your team. With over three years of experience ...

  21. Retail Cover Letter Example (+Free Tools & Guidance)

    In a retail cover letter, you should include the following: 1. Contact Information: At the top of your cover letter, include your full name, address, phone number, and email address. If you have a LinkedIn profile or professional website, include those links as well. 2. Salutation: Address the hiring manager by name if you know it.

  22. 3 Retail Worker Resume Examples Proven to Work in 2023

    Examples Proven to Work in 2023. Stephen Greet October 30, 2023. As a retail worker, you juggle customer service, handling transactions, and keeping tabs on the inventory. From finding your way around various point-of-sale (POS) systems to hitting all of your sales targets, you navigate the busy world of retail with great success.

  23. Retail Sales Associate Cover Letter Sample

    Pavlovna Sergeyeva. 555-555-5555. [email protected]. QVaw, Inc. Manchester, London. October 26, 2020. Application for Retail Sales Associate. Dear Recruiting Manager, I was excited to discover that you are seeking to fulfill the Retail Sales Associate position at QVaw, Inc. on Indeed.com.

  24. Retail Cover Letter: Examples & Ready-To-Use Templates

    A sample cover letter for retail you can fill-in-the blanks and send off within minutes. Save hours of work and get a cover letter like this. Pick a template, fill it in. Quick and easy. Choose from 18+ cover letter templates and download your cover letter now. Create your cover letter now.